Issue #658, 4th July 2025

This Week's Favorite


Stop Managing AI Projects Like Traditional Software (Video)
56 minutes read.

The idea of "Evals Driven Development" for dealing with the indeterministic nature of LLM would be a shift in how we write code. Given that humans tend to seek deterministic outcomes, building guardrails to enable fast iterations will be key here.

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Culture


Marrying the Quiet Girl Would Be Boring
1 minutes read.

My humble effort to help you start the weekend with a smile on your face. Nerds are the best!

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What if We Gave 700 People One Month to Rethink How They Work With AI?
4 minutes read.

The team at Monday is demonstrating how to accelerate iterations and learning as they integrate GenAI into their execution: "This wasn’t our first AI initiative. But it was a turning point: a deliberate effort to reimagine how we operate, across every team. Getting such a large organization to adapt meaningfully - not just by experimenting, but by changing how it thinks is a different kind of challenge."

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Intercom's Decisive Bet on AI
7 minutes read.

Changing the pricing strategy is a game changer not only to align the business better to customers' needs, but also to align R&D to it: "It’s worth noting that Intercom’s outcome-based pricing model – charging $0.99 per successful autonomous resolution – makes Intercom’s R&D team extremely motivated to fight for those basis points. Improvements to the resolution rate immediately flow through to revenue, making R&D a revenue-generation function."

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When Process Beats Talent (And Lose)
3 minutes read.

"Sometimes the process, the checklist, the logic — it blinds us to what’s right in front of us. Because what’s right doesn’t always fit. It doesn’t always come in the expected form. And it almost never arrives at the perfect moment." -- Noam Wakrat is spot on. When your intuition tells you there is someone special or an industry shift, be prepared to take it further than you feel comfortable with. Growth is awaiting.

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Peopleware


Frank Slootman Is Corporate David Goggins
3 minutes read.

People often want to grow, and seek career opportunities. They want context to drive a larger impact. They want to stretch. How many are willing to put in the effort and push themselves? Saying is safe, it's cheap. Showing up and acting with urgency is hard.

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AI Agents Are the Microservices of the AI Architecture
3 minutes read.

Or Hiltch with an interesting take on breaking flows into a set of steps that can optimized with different LLMs and potential Agents to wrap it together. I wonder where the boundaries will be optimal, given that we limit the Agent's ability to plan and adjust its course if we minimize the outcome (task) scope too much.

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Inspiring Tweets


@hnshah: Consumption is ephemeral. Curation and creation compound. One erodes attention, the other earns it.

@blakeaburge: Simple advice from a coach I once had: "If it doesn't challenge you, it's very unlikely to change you. If you're not willing to pivot far enough from your norm to feel at least slightly uncomfortable, don't be shocked when you stay exactly where you are."

- Oren

P.S. Can you share this email? I'd love for more people to experiment and improve their company's culture.

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