Inspiring Tweets
@natfriedman: Delta's very good post-call survey question: "Would you hire the last person you spoke with if you ran a customer service company?" 1 - 5
@GlennF: “Is your refrigerator running?” Goes and checks. “Yes?” “It’s attacking France. You’re under arrest.”
- Oren
P.S. Can you
share this email?
I'd love for more people to experiment and improve their company's
culture.